Sunday, August 29, 2010

How To Improve The E-Mail Strategies Of Your Website/Blog


 It seems simple, but ask visitors to bookmark your site or save it in their Favorites list. I use a widget called AddThis (www.addthis.com). When you put the AddThis JavaScript on your webpage, it automatically determines the title and URL of that page. When visitors click the button on your page, they are automatically taken to a page that allows them to choose which bookmarking service they prefer, and then pre-populates the appropriate form with the title and URL of your webpage. I use AddThis throughout my website, as well as in my newsletters. If you have good content that people want to bookmark, this can generate hundreds of links to your site and significantly raise your rankings.
While you're at it, would you be so kind as to bookmark this pageusing the button below? Thank you!
AddThis Social Bookmark Button

Traditional Strategies

Just because "old media" strategies aren't on the Internet doesn't mean they aren't effective. A mixed media approach can be very effective.
 Make sure that all business cards, stationery, brochures, and literature contain your company's URL. And see that your printer gets the URL syntax correct. In print, I recommend leaving off the http:// part and including only the www.domain.com portion.

 Don't discontinue print advertising that you've found effective. But be sure to include your URL in any display or classified ads you purchase in trade journals, newspapers, yellow pages, etc. View your website as an information adjunct to the ad. Use a two-step approach: (1) capture readers' attention with the ad, (2) then refer them to a URL where they can obtain more information and perhaps place an order. Look carefully at small display or classified ads in the back of narrowly-targeted magazines or trade periodicals. Sometimes these ads are more targeted, more effective, and less expensive than online advertising. Consider other traditional media to drive people to your site, such as direct mail, classifieds, post cards, etc. TV can be used to promote websites, especially in a local market.
It's boring to invite people, "Come to our site and learn about our business." It's quite another to say "Use the free kitchen remodeling calculator available exclusively on our site." Make no mistake, it's expensive in time and energy to develop free resources, such as our Research Room (www.wilsonweb.com/research/), but it is very rewarding in increased traffic to your site -- and a motivation to link to the site! Make sure that your free service is closely related to what you are selling so the visitors you attract will be good prospects for your business. Give visitors multiple opportunities and links to cross over to the sales portion of your site.

E-Mail Strategies

The E-Mail Marketing Handbook, by Dr. Ralph F. WilsonDon't neglect e-mail as an important way to bring people to your website. Just don't spam, that is, don't send bulk unsolicited e-mails without permission to people with whom you have no relationship. Many countries have anti-spam laws.
You can find lots of details and tips on e-mail marketing in my book The E-Mail Marketing Handbook(www.wilsonweb.com/ebooks/handbook.htm). I'll mention just a few important elements here. You can learn more from our articles on e-mail marketing (www.wilsonweb.com/email/) as well as the e-mail section of the Research Room (www.wilsonweb.com/search/cat.php?querytype=category&subcat=me_Email-Gen).
to help potential customers get in touch with you. Most e-mail programs allow you to designate a "signature" to appear at the end of each message you send. Limit it to 6 to 8 lines: Company name, address, phone number, URL, e-mail address, and a one-phrase description of your unique business offering. Look for examples on e-mail messages sent to you.
 While it requires a commitment of time, creating a monthly e-mail publication is one of the most important promotion techniques. It could be a newsletter ("ezine"), list of tips, industry updates, or new product information -- whatever you believe your customers will appreciate. This is a great way to keep in touch with your prospects, generate trust, develop brand awareness, and build future business. It also helps you collect e-mail addresses from those who visit your site, but aren't yet ready to make a purchase. You distribute your newsletter inexpensively using e-mail marketing services such as: iContact (www.wilsonweb.com/afd/icontact.htm),Constant Contact (www.wilsonweb.com/afd/constantcontact.htm), and AWeber (www.wilsonweb.com/afd/aweber.htm). If you have a very small list, some of these services let you use their services free until you grow larger. Blogs are very popular, but don't really replace e-mail newsletters. You have to go to a blog to read it, while an e-mail newsletter appears in your inbox asking to be read.
 If you want to get subscribers to your e-mail newsletter, you'll need to work hard at it. Include a subscription form on every page of your website. Promote sign-ups through free whitepapers, e-books, or other products. If you have a local business, ask customers to sign up for your e-mail list to get "special Internet only offers." Also ask other businesspeople when they give you a business card if you can send them your e-mail newsletter. While only the e-mail address itself is necessary, I always ask for a first name also, so I can personalize the newsletter and the e-mail subject line with the recipient's name.
A transactional e-mail is sent to an existing customer to initiate, remind, confirm, or thank the person. Be creative. If you keep careful records, you can send e-mails to customers on their birthday to remind them to return to your site. Subscription confirmation e-mails can also mention several popular products. You might remind customers that it has been three months since their last order and ask if it's time for a refill. Thank you for your purchase e-mails can offer a coupon to bring your customer back for a future sale. Use your imagination, but don't pester your customers. You're there to serve them, not the other way around.
Your own list of customers and site visitors who have given you permission to contact them will be your most productive list. Send special offers, coupon specials, product updates, etc. They often initiate another visit to your sitem. If you have a regular newsletter, you can include many of these in your regular e-mailing.
You might consider exchanging e-mail newsletter mentions with complementary businesses to reach new audiences. Just be sure that your partners are careful where they get their mailing list so you don't get in trouble with the anti-spam laws in your country.

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